Digital workflows for improved service delivery
Adaptive specialises in Enterprise Service Management, Contract Lifecycle Management as well as Governance, Risk and Compliance solutions. Our solutions are built on analyst rated no-code development platforms, by exceptional and certified resources in a competitive timeframe. We deliver our packaged and turnkey solutions to customers in South Africa, Africa and Europe.
Enabling better business processes through digital workflows
Our Enterprise Service Management (ESM) solutions extend service management across an entire organization, often from IT service management (ITSM) through to HR and Facilities.
Our Governance Risk and Compliance (GRC) solutions enable you to create and coordinate policies and controls and map them to regulatory and internal compliance requirements.
Enterprise Service Management
Enterprise Service Management (ESM) is a means of achieving good service management and delivery through the management of internal corporate services across and throughout an enterprise.
ESM systems track business resources, including people, parts and assets; and the status of customer commitments, such as service requests, orders, repairs and service-level agreements (SLAs). ESM established its roots from within the IT Service Management space and has evolved to incorporate various service lines across the organisation.
ESM facilitates information flow between departments and coordinates activities with external resources involved in the service business process.
The ESM focus thus spans from IT services to accounting, business administration, human resources, facilities and other internal service sectors. Institutionalizing these services enables the monitoring and control of risk, value, and cost.
Contract Lifecycle Management
Contract management software helps organisations drive long-term revenue growth, maintain cost discipline, and minimize compliance risk. Built on a no-code platform, the software is easy to set up and configure. Agiloft was recently named a Leader in Gartner’s 2020 Magic Quadrant for Contract Life Cycle Management.
Agiloft was also the top-rated provider for every use case in Gartner’s just published Critical Capabilities for Contract Life Cycle Management report. With so many cases that are applicable to each and every organisation, see below some of our most common applications for Agiloft CLM within your company:
Governance Risk and Compliance
In today’s challenging global economy, business opportunities and threats are constantly changing. There is a need for identifying, assessing, managing and monitoring the organisation’s business opportunities and threats.
Adaptive’s Governance, Risk and Compliance manage solution allows the effective management of Risks, both Up-side (Opportunities) and Down-Side (Threats) on an ongoing basis.
Our platform has been aligned to Committee of Sponsoring Organisations (COSO) or the ISO31000:2009 frameworks as well as having extensible enhanced due diligence capabilities. Enable your organisation to take advantage of deep seated risk management expertise and technology based on industry best practice frameworks and experience. Comprehensive system capabilities include automated document assembly, integrated reporting and full workflow enablement and enhanced due diligence capabilities.
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